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StaffPlan is a unique auto enrolment solution
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Hartfield House
1 Racecourse View
Ayr, Ayrshire

Tel: 01292 294453

Privacy Policy

Protecting Your Privacy is Important to Us!

In just a few short years, the Internet has revolutionised the way we do business.  It allows us to interact with you personally across time and space to offer information and additional value, to listen to your opinions and to provide financial services that you can access from the convenience of your home or office.  At the same time, it also brings legitimate concerns about privacy and security.

At STAFFPLAN Pension Limited we are dedicated to protecting your privacy and safeguarding your personal, business and financial information.  In fact, it is one of our highest priorities and remains the cornerstone of our commitment to you.  However you choose to provide information to us, we use vigorous security safeguards and adhere to Ten Privacy Principles to ensure your personal and financial information is protected.

We have always been, and will continue to be, committed to maintaining the accuracy, confidentiality, and security of your personal and financial information.  As part of this commitment, we have established Ten Privacy Principles to govern these actions as they relate to the use of customer information.

Principle 1 - Accountability
We are responsible for maintaining and protecting the customer information under our control.; In fulfilling this mandate, we have designated an individual who is accountable for that compliance with our Ten Privacy Principles.

Principle 2 - Identifying Purposes
The purposes for which customer information is collected shall be identified before, or at the time, the information is collected.

Principle 3 - Consent
The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.

Principle 4 - Limiting Collection
The customer information collected must be limited to those details necessary for the purposes identified by us. Information must be collected by fair and lawful means.

Principle 5 - Limiting Use, Disclosure and Retention
Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law.; Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

Principle 6 - Accuracy
Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Principle 7 - Safeguarding Customer Information
Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

Principle 8 - Openness
We are required to make information available to customers concerning the policies and practices that apply to the management of their information.

Principle 9 - Customer Access
Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to such details. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

Principle 10 - Handling Customer Complaints and Suggestions
Customers may direct any questions or enquires with respect to the privacy principles outlined above, or about our practices, by contacting the designated person accountable for privacy.